Shipping policy

Last updated: 30 September 2026

Free shipping

At Firkly, shipping is free on all orders, with no minimum purchase, in every country we deliver to. The amount shown in your cart is the final amount: no shipping fees are added at checkout.

Delivery areas

We deliver to mainland France, Belgium, Luxembourg, Monaco, Switzerland and Canada.

Switzerland and Canada: these countries are not part of the European Union. Customs duties or local taxes may be charged when you receive your parcel.

Processing and delivery times

Your order is carefully prepared as soon as it is confirmed. In France, the estimated delivery time is 4 to 6 business days from order confirmation (processing included). Delivery to other countries may take a little longer.

This time frame is indicative and may vary slightly depending on the destination, the carrier and peak periods. If your parcel is unusually late, contact us: we track every parcel with you.

Order tracking

As soon as your order ships, you'll receive a confirmation email with a tracking number so you can follow your parcel.

A problem with your delivery?

Parcel late, damaged or not received? Email us at contact@firkly.com with your order number: our team will take care of everything, quickly.